NexaDesk Pro

Private Beta Opening Soon

The Modern Platform for Repair Shops & IT Service Businesses.

NexaDesk Pro helps repair shops and IT service businesses manage tickets, customers, devices, inventory, mail-in repairs, scheduling, reporting, and future AI-powered workflows from one enterprise-grade workspace.

Today

Service Desk

Live Queue

Open tickets

42

Devices checked in

18

Mail-in repairs

7

MacBook Pro

Logic board diagnostics

In progress

Gaming PC

GPU replacement

Awaiting part

iPhone

Mail-in screen repair

Scheduled

Product Preview

A clearer command center for service work.

Track every customer, device, repair status, technician assignment, and operational signal without forcing the team to jump between disconnected tools.

Built Around Repair Operations

Repair tickets

Customer management

Device tracking

Mail-in repair workflow

Inventory tracking

Technician scheduling

Reporting dashboard

Multi-location ready

Future AI assistant workflows

Who It Is For

Teams that need practical control.

Computer repair shops

Structured workflows for intake, status updates, parts, assignments, and reporting.

Mobile device repair teams

Structured workflows for intake, status updates, parts, assignments, and reporting.

Managed IT providers

Structured workflows for intake, status updates, parts, assignments, and reporting.

Mail-in repair operations

Structured workflows for intake, status updates, parts, assignments, and reporting.

Beta Signup

Get notified when private beta opens.

Tell us how your business runs today. We will use this information to prioritize early access for repair and IT service teams that are the strongest fit for the beta.

NexaDesk Pro is owned and operated by ByteTek Technologies LLC, a U.S.-based company.